Your & Our Safety

The venue and table layout will ensure that social distancing can be maintained throughout your stay – meaning you’ll have your own space, to catch up with your friends and family!

Here are some of the things we’ll have in place to keep you, and us, safe:

  • All staff are fully trained on our Covid-19 operations and procedures
  • Pre-booked tables to ensure that different groups are kept separate and that all tables are 2m apart from each other
  • Hand sanitizer will be readily available throughout the site, with stations on arrival and also at the toilets. There are also hand wash facilities on site.
  • Our booking system will allow for staggered entry and exit
  • The ability to purchase food and drink from your table with our own easy-to-use web app that can be used in your browser, so there’s no need to download!
  • We’re a cashless venue, so you’ll be able to pay with contactless, Apple Pay, Google Pay, CHIP and PIN etc.
  • Thorough cleaning of every table, using our strict hygiene procedures, once a group leaves to ensure the table is safe and ready for the next group
  • Thorough and regular cleaning processes by every food trader and staff member at The Garden
  • All serving staff will be wearing face coverings and will practice regular handwashing. Face coverings will also be available for all guests on request.
  • We are a seated venue and will be operating table service for food and drink throughout your stay
  • Our booking system will record track and trace and will be stored for 21 days in accordance with the guidance. Details may be shared with the NHS, if required.

It is currently a legal requirement that all guests (over the age of 16) provide their name and contact details to support NHS Test & Trace.

The quickest way to do this is via one of several NHS QR code posters on arrival at The Garden. If you choose to scan in, please confirm this with welcome staff.

Alternatively you can provide the required information on arrival.

You do not have to both – though “checking in” is at this time both a legal requirement and condition of entry.

Data is stored in line with GDPR and will not be used for any purposes other than NHS Test and Trace.

General

We are in the heart of Kentish Town, at 24-27 Regis Road, NW5 3EW

Yes – we have heaters on site to keep you warm during those chilly evenings.

Some of the garden is undercover. Temporary cover in the form of parasols will be erected.

You can bring your four legged friends but we do require all dogs to remain on leads and on the floor (so unfortunately no sitting on chairs and tables that other guests will be using later in the day).

We are just a short walk from both Kentish Town and Kentish Town West.

The Garden is family friendly, so you can bring your little ones until 6.45pm during the week – please ensure you book a session that doesn’t fall mostly later than that time or at weekends. For example, a session booked for 4.45-7.45pm is fine, however, a session booked at 6.30-9.30pm is not.

Arrival

Yes – all bookings will have an allocated arrival time and groups must arrive together. This is to ensure that we can manage the capacity, so that social distancing can be effectively practiced.

All customers are now required to sign in using Track and Trace, as per government guidelines. Please download the NHS App prior to arrival to ensure a smooth and quick entry.

On arrival you’ll be met by our friendly meet and greet team who will guide you through to your table and then explain how to order your food and drinks on our app – our waiting team will provide full table service throughout your stay (so no queueing!)

Once seated at your table, please refrain from mixing with other groups, in order to maintain our social distancing commitment.

Bookings

We’d advise pre booking at all times to guarantee entry. As long as we have space we will accept walk ins too.

Yes! We are taking provisional large group bookings for groups of over 30 people.

We’d love your party to join us – whether that be a workplace outing or a birthday bash. Email us at info@cometothegarden.co.uk to enquire and we’ll get back to you!

Food & Drink

You will be able to order through our app by scanning the QR Codes placed at every table.

Just scan the QR code on your table with your smartphone camera and then order your food/drinks from the menu that pops up. A member of our waiting team will then bring your order to your allocated table. Easy!

To ensure the safety of everyone, there will be no orders taken at the bar. Again, all drinks can be ordered through the app and served to you!

The Garden will be totally cashless, so we’ll be taking all transactions through our app – you’ll be able to pay via your card, Apple Pay, Google Pay and Paypal.